The attention to detail, I believe, determines how effectively a golf course is being managed.
I was humored to see that in early July, the City and County of Denver still displayed, via a pop-up notice, their winter policies when booking a tee time.
When minimizing the pop-up and clicking on to book a tee time, one receives a comparable message regarding the rates charged when booking online as illustrated here:
To compound the dated and redundant messaging, when you call their City Park Golf Course, the welcoming message informs you, “That as of April 1, all tee times need to be made online.” The first introductory message lasts 42 seconds. The next message begins at 44 seconds: “All tee times must be made online. This message lasts an additional 52 seconds before you can reach the department desired.
Disappointed, yes. Surprised, no.
It is my thought that a golf course website is a comparable to a weekly newspaper that should be updated frequently when current information about the course and its policies.
That is what I think. More importantly, what do you think?
