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Process Operational Tool Description

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Partnership Forum  Annual Membership  Access Fabulous Set of Resources X

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Textbook Business of Golf – Why Are You Thinking? Hardback Savvy golf course operators in 16 countries and 15 college Professional Golf Management program use this basic primer to get started understanding the business of golf and begin to optimize the financial potential of their golf course.

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Textbook Business of Golf – Why? How? What? Hardback For Seasoned Professionals, this is a valuable textbook look for the golf course management team to go from good to great.

 

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Foundational Vision Adobe Public:   19 Point  check list assesses if you are a Platinum,  Gold, Silver, Bronze or Steel Golf Course and the implications for your potential

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Vision Adobe Private:  29 Point check list assesses if you are a Platinum, Gold, Silver, Bronze or Steel Club and the implications for your potential.

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Strategic Planning Survey Adobe Pre-test questionnaire to assess you current efficiency in managing your facility.  40 Questions will clearly identified current gaps and opportunities for improvements.

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National Strategic Planning Survey Adobe Strategic Planning Results from over 400 Golf Courses.  Where Does Your Course Measure Up? By taking the pre-test survey, you may gain some comfort in how poorly golf courses are managed in general and the opportunities to differentiate yourself from the competition.

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Step 1 Local Market Analysis Excel Provides clear indication of the strength of your market from 6 key numbers that define your course’s potential.  Many courses can and should raise rates.

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Step 2 Weather Playable Days Adobe 10 Year history of playable days for your course comprising over 15 reports including utilization capacity.  You will be able to learn if you are under or over-performing the weather during the past several year.

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Weather Forecasting Private Internet Access 11 Month Weather Forecasting Tools from the Industry Leader:  Weather Trends International – 83% Accuracy Assured.  Sophisticated operators are using this forecasting service to schedule tournaments, outings, learning how to conserve water and implementing many other operatonal decisions based on this long range forecasting tool.

 

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Step 3 Technology Excel This template will measure if you are effectively leveraging integrated technology and social media.  The analysis highlights upgrades a golf course should consider to create incremental revenue.  The template web site you have created, and your current use of technology have little value in producing incremental revenue. We will show you why.

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Step 4 Five Year Financial Model Excel Daily Fee and Municipal:  60 Variables determine your potential and ability to generate positive cash flow, levels of debt that can absorbed and the ability to fund capital improvements.  You can quickly generate a financial forecast by learning the key variables that significantly impact the financial results of a golf course.  The vast majority of golf courses can only cover operational expenses. Few generate the cash flow required to fund capital expenditures without debt or capital assessments. You will learn how to avoid those pitfalls that place you in the “death spiral.”

 

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Five Year Financial Model Excel Private Clubs and Resorts: 75 Variables determine your potential and ability to absorb debt and fund capital improvements.  The interrelationships of initiations fees, dues is explored.  This template also includes a hotel room component.  This operational tool helped a resort losing seven figures per year realize profits within 24 months by identifying the key factors that were impacting net income.

 

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Green Fee Calculator Excel Most golf courses offer over 80 different rates.  This templates ensures that all rates are consistent with industry benchmarks.  Enter your prime rate and quickly learn what all other rates you should charge by type of golfer, time of the day, day of the week, time of the year.

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Yield Management Excel With the goal of increasing revenue, this worksheet guides you on how rate changes and their associated impact on rounds will impact your financial goals for the coming golf season.

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Season Pass Excel Calculates fair fee for season pass holders based on playable days, estimating the frequency a golfer will play and the appropriate discount they should be accorded for purchasing at the beginning of the season.

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Season Pass Sensitivity Analysis Excel Measures the impact of changing season pass fees on projected revenue considering the number of golfers that might not renew with an estimate of how many rounds that they might play.

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Punch Card Subscription Fees Excel Are punch cards a preferable revenue tool versus season passes?  What are the appropriate break points based on number of cards sold and the appropriate discount to remain a viable revenue generating tool from the frequent golfer?

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Step 5 Annual Labor Requirements Excel The annual labor maintenance budget in hours will be calculated considering the slope rating for your golf course.  This analysis provides insights as to whether the maintenance department is appropriate staffed.

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Deferred Capital Expenditures Excel Measures the annual capital requirement and the reserves that should be funded to ensure value is provided to golfers.

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Equipment Analysis Excel What levels of equipment are necessary to appropriately maintain the golf course?   This worksheet helps you determine the annual equipment reserve, the funds that should be in a capital reserve account and allocate projected equipment requirements for the foreseeable future.

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Golf Course Maintenance Business Plan & Budget Templates Excel Yearly budget plan based on actual performance of tasks needed. A careful analysis of specific actions will uncover a myriad cost savings in the golf maintenance operations.

 

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Funds Based Labor Analysis Excel This worksheet will facilitate proper scheduling making the most out of your golf maintenance workforce. Simply input your staff’s hourly and salaried wages, the specific tasks needed to be accomplished and you will begin to understand how each valuable hour is utilized on a daily and weekly basis.

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 Step 6 Customer Value Experience Excel Measures the value of the customer experience delivered and provides estimates of the appropriate green fee for your golf course.   The calculation integrates demand in your market, the slope rating of your golf course and the type of facility:  daily fee, municipal, private club or resort.

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Secret Shopper Service Excel The quality of your touch points on the “assembly line of golf” will be analyzed to determine if you are providing Platinum, Gold, Silver, Bronze or Steel level of service.   There are over 250 checkpoints that establish the experience that is provided to the golfer.

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Step 7 Customer Habits, Loyalty and Preferences Adobe This 30 question customer survey serves as the foundation to understanding your customer.  It provides their perceptions as to the experience you create and their loyalty to your facility in comparison to your competitors.  Typical golf course operators manage with “illusory superiority” thinking that their customers are loyal when they are not. We will show you why secret shopping and precisely measuring the value you create in the golf experience offered is essential.   Stealing customers from your competitors and from third party tee time providers is easy. There is a simple trick that you can implement that this worksheet will reveal.

 

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Basic

Superior

Elite

$995

Buy Now

$1,745

Buy Now

$2,495

Buy Now